Privacy Policy

Updated: January 10, 2024

The Robin Hood Foundation respects your concerns about privacy.  This Privacy Policy describes the types of personal information we collect on our website (the “Site”), how we use the information, with whom we share it and the choices available to you regarding our use of the information.  We also describe measures we take to protect the security of the information and how you can contact us about our privacy practices.

Information We Obtain

 We obtain certain personal information through the Site, including:

  • Contact information, such as name, phone number, and postal and email address
  • Payment information, such as name, billing address, and payment card details
  • Donation information, such as your donation history and information about your interest or participation in our initiatives and organization
  • Device information, as described in the Automated Data Collection section below;
  • Social media information, such as social media handles and other data shared with us through third-party social media features that you use on our Site
  • Other information you choose to provide, such as through emails or other communications, forms, applications, registrations, and features on the Site

Automated Data Collection

When you visit our Site, we may collect certain information by automated means, such as cookies, web beacons, web server logs and other technologies. We may use these automated technologies to collect information about your equipment, browsing actions, usage patterns and location, such as your device IP address, unique device identifier, language preferences, referring or exit URLs, general location information, information about your interactions with our Site (such pages visited, links clicked, features used, dates and times of access), and other information about your web browser, device and operating system.

Your browser may tell you how to be notified when you receive certain types of cookies or how to restrict or disable certain types of cookies.  Please note that without cookies you may not be able to use all of the features of our Site.

How We Use the Information We Obtain

We may use the personal information we obtain about you to:

  • Provide our programs and services
  • Communicate with you, respond to inquiries and send email updates
  • Administer our Site and personalize your experience on the Site
  • Advertise and market our organization, programs and initiatives
  • Improve our content
  • Administer your participation in programs, activities and events
  • Process payments and donations
  • Perform analytics and market, trend or statistical research
  • Maintain and enhance the safety and security of our programs and services, prevent misuse and troubleshoot technical issues
  • Verify your identity and protect against fraud and other criminal activity, claims and other liabilities
  • Exercise our rights and remedies and defend against legal claims
  • Comply with and enforce applicable legal requirements and our policies and terms, including our Terms of Use

We also may use the information in other ways for which we provide specific notice at the time of collection.

Third-Party Analytics Services

We may use third-party analytics services on the Site, such as Google Analytics. The providers of these analytics services use technologies such as cookies and web beacons to help us analyze your use of the Site. The information collected through these means may be disclosed to or collected directly by these services. To learn more about Google Analytics, please visit https://www.google.com/policies/privacy/partners/.

Information We Share

We may share personal information we collect on the Site. For example, unless you specify that a gift be “anonymous,” or otherwise request that your name not be listed, we list the names of donors who give $1,000 and up in some brochures and benefit programs, so as to recognize their generosity publicly. We do not sell, share, or rent our donor lists to anyone, nor do we include donor names in any direct mail solicitations.

We may also share your personal information with our partner organizations for the purposes described in this Privacy Policy.  In addition, we may share personal information with service providers who perform services on our behalf, such as mailing, technology, customer service, payment processing and billing, advertising and marketing, analytics, fraud protection and data security, and others.  

We may disclose personal information (1) if we are required to do so by law or legal process, such as a court order or subpoena; (2) in response to requests by government agencies, such as law enforcement authorities; (3) to establish, exercise or defend our legal rights; (4) when we believe disclosure is necessary or appropriate to prevent physical or other harm or financial loss; (5) in connection with an investigation of suspected or actual illegal activity; or (6) otherwise with your consent or as directed by your representative.  We also reserve the right to transfer personal information we have about you in the event we transfer all or a portion of our organization or assets (including in the event of a merger, acquisition, joint venture, reorganization, divestiture, dissolution or liquidation).

How We Protect Personal Information

 We maintain administrative, technical and physical safeguards designed to protect the personal information you provide against accidental, unlawful or unauthorized access, destruction, loss, alteration, disclosure or use.

Other Websites and Online Features

For your convenience and information, our Site may provide access to other online services (such as websites or social media platforms), and may include links or third-party features such as apps, tools, widgets and plug-ins. These online services and third-party features may operate independently from us. The privacy practices of the relevant third parties, including details on the information they may collect about you, are subject to the privacy statements of these parties, which we strongly suggest you review. To the extent any linked online services or third-party features are not owned or controlled by us, we are not responsible for the information practices of these third parties.

Children’s Personal Information

The Site is designed for a general audience and is not directed to children. In connection with the Site, we do not knowingly solicit or collect personal information from children under the age of 13 without parental consent. If we learn that we have collected personal information from a child under age 13 without parental consent, we will either seek parental consent or promptly delete that information. If you believe that a child under age 13 may have provided us with personal information without parental consent, please contact us contact us at privacy@robinhood.org.

Your Choices

 If you would no longer like to receive promotional emails from us, please send an email to us as described in the How To Contact Us section below or click the “unsubscribe” link at the bottom of any promotional email you receive from us and follow the instructions.

Updates to Our Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in our personal information practices. We will indicate at the top of the Privacy Policy when it was most recently updated.

How to Contact Us

 If you have any questions or concerns regarding this Privacy Policy, you may call us at 212-844-4503, email us at privacy@robinhood.org or write to us at:

Robin Hood Foundation
826 Broadway, 9th floor
New York, NY 10003
Attn: Digital Communications