Turning bold ideas into impact

Blue Ridge Labs

Blue Ridge Labs is Robin Hood's venture studio for scaling innovations to solve the most pressing social challenges.

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Design Insight Group

Our Design Insight Group (DIG) helps ventures tap into the lived experiences and insights of real New Yorkers facing poverty.

Partner With DIG

Put community first to design products, services, and strategies that are truly rooted in the needs of low-income New Yorkers. With DIG we’re bridging gaps, transforming lives, and innovating for a future without poverty.

Real Collaboration With Low-income Communities

Ensure your solutions truly serve those who need them most. Through DIG, founders gain direct access to a 5,000+ member community of low-income New Yorkers. Their lived experiences guide every step of the design process, providing actionable insights that reduce guesswork and foster meaningful change.

Over the years, we’ve developed a co-creation approach that emphasizes real collaboration with the very communities affected by poverty—ensuring each solution is both innovative and deeply relevant.

Scalable, Lasting Solutions

At the intersection of technology and social good, Blue Ridge Labs is a community of designers, engineers, and social innovators. We help our program members refine ideas, validate concepts, and maximize impact. Through our Fellowship, Catalyst, and Follow-On-Fund programs, all informed by DIG, your initiative will leverage the insight of working with innovators and lived experience from concept to launch.

Ethical and Transparent Process

We honor the dignity and safety of the community at every stage. DIG members receive fair compensation for their expertise, and we uphold rigorous standards around data privacy and participant well-being. By partnering with BRL, you demonstrate ethical leadership, building trust among stakeholders and the communities you aim to serve.

Scalable, Lasting Solutions

We do more than facilitate user feedback—we invest in your long-term success. Through our Fellowship, Catalyst, and Follow-On-Fund programs, your initiative leverages the insight of working with innovators from concept to launch.

Ethical and Transparent Process

We honor the dignity and safety of the community at every stage. DIG members receive fair compensation for their expertise, and we uphold rigorous standards around data privacy and participant well-being. By partnering with BRL, you demonstrate ethical leadership, building trust among stakeholders and the communities you aim to serve.

Our Partnership Process

We understand every organization has unique needs. We offer flexible levels of support so you can focus on what matters most—meaningful results and authentic community connections.

1. Scoping & Alignment

We’ll learn about your project goals, challenges, and research needs.

2. Session Design

3. Recruitment

We handle all scheduling, logistics, and compensation—removing administrative burdens from your plate.

4. Facilitation & Feedback

BRL can facilitate sessions, or equip your team to do so. Empowering you to receive comprehensive insights and feedback.

Powered by 5,000+ low-income New Yorkers, DIG provides BRL founders with authentic perspectives that spark real empathy, and informs key aspects of program design to drive meaningful change.

Qualitative User Research

Ideal for understanding user behaviors and motivations.

Product Testing

Best for evaluating product functionality and user experience.

Co-Design & Focus Groups

Suitable for collaborative design and gathering diverse opinions.

Surveys & Feedback Loops

Effective for collecting quantitative data and user feedback.